Major Accountabilities

• Support employees on their day-to-day P&O inquiries not resolved via self-service tools (Ask P&O, Mobi), escalating as needed.
• Provide local, day-to-day org management and process support (i.e., reporting line changes, create local positions, internal movement, etc.)
• Serve as subject matter expert to drive consistency in execution of day-to-day People Partner operations processes. Ensure compliance with country regulations and local policies.
• Provides coaching and counselling to Country P&O Business Partners on local policies and processes. Collaborate with Delivery Excellence, COEs, and global teams to ensure consistent and compliant execution of HR processes.
• Shadow and support People Partners with projects and activities to learn and grow, such as first level employee relations topics, reasonable accommodations, performance management, etc.
• Establish relationships with cross-divisional P&O community members to understand needs and challenges and drive continuous improvement by contributing ideas and solutions.
• Ensure data accuracy and integrity across HRIS systems (e.g., Workday), submitting tickets and resolving errors as needed.
• Champion technology adoption and process simplification to improve efficiency and employee experience. Use customer feedback and data insights to identify improvement opportunities and contribute to better solutions.
• Recommends and helps implement changes to meet business and customer needs.
• Support the rewards cycle and other data integrity and validation needs.

What you will bring to the role:

• Bachelor’s degree in HR, Business Administration or equivalent.
• At minimum of 3+years HR related experience and exposure to HR Generalist activities.
• Agility Mind-set: Demonstrated ability to adapt quickly to changing business needs, manage multiple priorities, and remain flexible in supporting various business areas as required (i.e. successfully transition across different business to meet evolving organizational needs, showcasing both flexibility and a commitment to continuous improvement).
•  Ability to “flex” across different types of cultures, work, complexities, business situations Proven experience in performing effectively in a matrix, cross- functional and team environment. Customer-centric approach with a continuous improvement mindset.
• Strong Excel and data expertise; ability to handle large datasets with attention to detail and accuracy. Skilled in running data reports and analyzing data to help inform decisions. Analytical mindset with proficiency in Excel and HRIS tools. Tech Curiosity: Interest in using technology, AI, and automation to simplify tasks and improve efficiency.
• Fluency in English both oral and written communication skills. Strong interpersonal and communication skills.

Preferred

• Global work; collaboration across boundaries. Experience in standardizing processes and improving workflows.
• Experience with AI tools and resources.

The salary for this position is expected to range between $81,200  to $150,800 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.